Missing payment

TWalsh
Contributor
Contributor
I am new to eBay and PayPal and sold an item about 2 weeks ago I was told by the buyer that he’d paid and eBay and PayPal both sent me emails confirming the payment so I shipped the item. I have now been waiting over 2 weeks for the money to appear on my PayPal or in my bank but there’s still no sign of it.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TWalsh

 

Firstly do this....


Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then you need to change it DURING the listing process next time you list an item for sale.


Advice is voluntary.
Kudos / Solution appreciated.
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