Label Issue

Paroan
Contributor
Contributor

I tried to print a label but it did not print yet I was charged for it.  I am now trying to reprint the label but the screen I get freezes and nothing shows up.  Is there a problem at paypal's end or is it at my end?  I have reprinted labels in the past without any problems.

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2 REPLIES 2

joyfl
Contributor
Contributor

So far this AM I have had to cancel 3 labels because they did not print.  The page would not even download to view the label and after I purchased a label the page froze up and went blank.  The label page did the same after I clicked Print Label.  I restarted my computer, closed out the PayPal tabs and tried again and again but it still won't load.

I am getting a bit stressed here...!

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Paroan
Contributor
Contributor

I spoke to PayPal this morning and they are aware of the problem.  It is not affecting all customer's, just some but they do not know why.  They are working on the problem but do not know when it will be fixed.

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