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Item delivered; Money still on hold

Amusingorb570
New Community Member

Item delivered; Money still on hold

I recently shipped an item, it was delivered on Thursday 18th as confirmed by the buyer, but the money is still on hold. The tracking number I added does not work, in spite of it being the exact one supplied by my courier service. I contacted ebay (where I sold the item) and they told me that they were unable to resolve it, and I would have to contact PayPal. I have been unable to get a link for live chat. Any suggestions?