Im not a seller!

Mayaj1
New Community Member
Im not a merchant, im not buying or selling anything at all. Why can't i access my xmas funds?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Mayaj1 

 

Because someone likely sent you a goods and service payment, not friends and family in error, so you have to make like you are a seller on this one:

 

Sellers/recipients do this to get money sooner (may not be available for some countries):

 

 - Click Activity at the top of the page.

 - Find and click the original payment.

 - Click Add Tracking Info.

 - Select an order status.

 

Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries):

 

 - Click Activity at the top of the page.

 - Find and click the original payment.

 - Click Confirm Receipt.

 - Click Yes to confirm.

 

***Not all transactions require receipt confirmation.

 


Kudos & Solved are greatly appreciated. 🙂
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