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I can't register my non-profit in the "PayPal Giving Fund"

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New Community Member

I can't register my non-profit in the "PayPal Giving Fund"

I keep getting this message, and I have updated the business info many times: Your business category is not eligible

To confirm your charity, your business category has to be Nonprofit and your sub-category has to be Charity.

Update Business Info

3 REPLIES 3
New Community Member

Re: I can't register my non-profit in the "PayPal Giving Fund"

We have the same problem.

Member

Re: I can't register my non-profit in the "PayPal Giving Fund"

I managed this after a brief conversation with Paypal Support.

 

So, you edit the company profile (click on the Edit link to the right of where the company logo sits.

 

Check the box marked "This non-profit is a registered charity" and then in the Product or Service type box, select Charitable or Social Service Organization (see below). After you save the new information you will be directed to enter info such as charitable registration number etc. Hope this info gets you over the 'sticking point'.

 

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New Community Member

Re: I can't register my non-profit in the "PayPal Giving Fund"

I have done this a number of times - but paypal profile reverts back to the default professional services and therefore continues to be ineligible. Any ideas on how to get paypal to permanently change the profile settings