According to the help screens one can cancel a pending refund. However, those screens show a cancel option showing on the summary page. My pending refund doesn't have this cancel button so how do I cancel it?
I refunded someone on paypal for a returned ebay item. Then realised I have to get them to go through the returns process on ebay itself so that I don't get charged for selling the returned item. However, that then refunds the person too! So now I have potentially refunded them twice so I want to cancel this second refund in Paypal before it completes.
Can anyone explain how please?
I would call the helpline but it doesn't open until 8am!
Thanks folks.
