Help with pp account optional pls!

Phoenix11
New Community Member
I've created a pp subscription button for my website but if you click on card payment option and not to pay via PayPal it is forcing my customers to set up a PP account. The pp account optional is set to yes. Can someone help me at all?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Phoenix11 

 

A PayPal account is required for subscriptions/recurring billing with subscription buttons. There are other ways but is more involved than simple PayPal subscription button such as having to sign up for PayPal Payments Pro with recurring payments or getting approved for PayPal Payments Standard Enhanced Recurring Payments.

 

Contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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