Donations fail.

Nassim15
Contributor
Contributor

Hello, I have an issue where whenever my friends try to donate to my twitch it says "that theres a risk" or something along those lines and it fails.

 

I linked my twitch with paypal using streamlabs.

I dont have a credit card/debit or a bank account linked to my paypal account.

 

What could be the problem?

 

ps. I tried to change the account to type to business and that didnt fix it.

 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Nassim15,

 

Thank you for your post! I'm sorry to hear that people are unable to send you payments. Please add a card and/or bank to your account so that funds can be withdrawn. Once that is completed, it should allow the ability to receive payments.

 

I hope this helps!

 

Olivia

 

 

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