Donations being blocked
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It looks like several banks are blocking credit card donations to my foundation. Our website is https://suicidefoundation.org/
On the donate button, Amex works, PayPal works, PNC Visa works. Capital One does not and some others do not. You get an error that says "something has gone wrong."
After playing with it, it looks like fraud protection with those banks are blocking donations. If you take the same credit card and add it to your paypal account and then pay through paypal using that card, it goes through and later you get a message that paypal received a message from your bank that there might have been suspicious activity.
Is anyone else seeing this?
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Hi @spidr,
I'm sorry to hear of the trouble. This sounds like something we need to look further into. I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal.
Thanks,
PayPal_Tricia
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