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Donation als Product sale??

New Community Member

Donation als Product sale??

Hello Paypal, i have a serious issue with one of your online service, how is it possible that donations made are being considerated by you as the sale of a product?? i sent you many e-mails regarding this topic but you just ignore my communications! Now i have the issue that i got twice a donation and the ones who did claim the funds back and this is unacceptable! Please answer my e-mails or should i escalate it further?? regards Mike


Re: Donation als Product sale??

Hi mickael22, 


Thank you for contacting the PayPal Community Forum and welcome as a new member!


The rate charged will depend on the reason you are receiving funds into your PayPal account. If you are a registered charity you may apply for our charitable rate when receiving donations into your PayPal account. More information on this is available here -


- Siobhan