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Thank you for that question. If you cancel the subscription in your account, it will not charge again. Similarly, if they cancel it on their end from within their account, it will not charge again. If they're contacting you directly to request cancellation of the subscription, you should make the change on your end.
I hope this helps!
Thank you @PayPal_Olivia that is helpful, however in this scenario the question relates to refunds only.
User requests refund for automatic (year 2) payment via their PayPal control panel >> I receive an email from PayPal requesting authorisation of refund >> I click the link in the email and land in my PayPal control panel >> I click authorise refund - Has this cancelled the user's subscription so payment will no-longer be taken in year 3?
I apologize for misunderstanding! The authorization of the refund would not itself cancel the subscription, but it's a best practice to communicate with the subscriber and ask if they are looking to do so. Typically, a request for a refund is a result of someone not realizing that they have been subscribed, and/or no longer wishing to be subscribed.
I hope this helps!
I'm very glad I could help!