Customized email response
raindrop_cs
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Posted on
Aug-13-2018
04:12 PM
How do I get Paypal to trigger a customized thank-you email to my customers?
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Oregon11
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Aug-14-2018
10:24 PM
It's not possible to customize or modify the email template that is sent from PayPal to a merchants customers.
If you want to send a custom confirmation email/receipt for an order, it will need to be developed and programmed into your system. PayPal's Instant Payment Notification can be setup to send messages about transactions to your website, and from there—to your customers.
Here is a PayPal link with details on IPN.
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