Customer is not receiving an email showing payment

martensdcm
New Community Member

I did a test purchase from myself, acting as a customer.  The payment went through.  My business received payment, but the customer did not receive a notification that the purchase was made.  Also, when the business refunded the payment, the customer did not receive an email stating a refund was issued.

 

The business did receive an email that a purchase was made.

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