Hi,
We have a PayPal button for paying with credit cards/PayPal, but users complain that paying with the card does not work. I have tried a PayPal button (created in Tools->PayPal buttons) and really it does not work, after clicking on the button I get different results across browsers.
If I click on the button in Chrome/Firefox I get a page with the "Create an Account" button (chrome01.png). And after clicking on "Create an Account" the correct page with the "Pay Now" button appears (chrome02.png)!? I think it is an issue in a system, it is not logical.
If I click on my PayPal button in Edge I get the correct page (edge01.png) immediately.
You can find the test button at https://www.tibosoftware.com/archive/misc/ppbtest.htm
Notes:
- I tested the button in a private browsing mode to have clean cookies
- "PayPal Account Optional" setting is switched 'On'
- The behaviour is also dependent on browsing history (cookies). The correct page appears if some history exists, incorrect if empty history (tested in Firefox)
Could you please help me?
Libor
