Contactless not working

graham1510
Contributor
Contributor
My card reader took one contactless payment the first week I had it. Since then it will not recognise contactless payments, even from the same card previously accepted. I have done factory reset but still not working. Any suggestions please?
Login to Me Too
2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @graham1510,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with your Here device. I'd recommend reaching out to our Customer Support for to walk through some troubleshooting steps and possibly to replace the device. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

graham1510
Contributor
Contributor
Thanks Jon, will do 👍
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.