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Connection issues

New Community Member

Connection issues

My iPad Air cannot connect with my reader. It has been ok for quite some time but has recently failed despite all my attempts to find it with Bluetooth. Luckily my phone is ok so I can still get payments.


Re: Connection issues

Hello @Tassicarolyn,


Thanks for reaching out on our Community Help Forum! I'm sorry to hear you're running into some issues connecting your card reader to your iPad Air. I was able to find another thread in our forum that may have solved the issue you're running into. Hopefully this helps, good luck!




 - Jon K

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