Completed Payments Download will not import into MS Accounting

JPR12
New Community Member

Since PayPal stopped thier "switching back" method of downloading completed payments, I cannot import my received payments into MS Accounting 2009.  The new file seems to have the info but MS Accounting says "file incompatible" when I try to download.  I called PayPal tech support and was told "Switching Back is discontinued.  I cannot get you that functionality; no one can"  I cannot believe that.... probably an TSR that is in the wrong job!

 

Does anyone have a work-around?

 

I do not wish to change payment provider, although the PayPal TSR did not seem to care if I were lost as a customer.

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