Client unable to pay through "request payment" link - gets blank page
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Posted on
Apr-16-2019
04:55 AM
Hi
I have had three instances recently when clients have been unable to send through payment to me using the "payment request" link that I emailed to them. They should be able to send payment using their credit card without having to set up a PayPal account. However, when they click the link to make the payment, they get a blank, white screen. Why is this? It has worked previously. Further information - these clients are schools - they have no (and are unable to create a) PayPal account.
Thoughts?
Thanks
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