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Chip and tap reader is beeping and flashing multiple colors while charging.

Likeacat
Contributor

Chip and tap reader is beeping and flashing multiple colors while charging.

My new tap reader starts beeping a few seconds after plugging in. The four lights flash red, yellow, blue, and green. I have several tap readers, so I know how they are supposed to work - none of them behave like this.
1 REPLY 1
PayPal_Olivia
Moderator

Re: Chip and tap reader is beeping and flashing multiple colors while charging.

Hi @Likeacat,

 

I'm sorry to hear that the reader isn't behaving properly. Please reach out to customer service to report the issue and allow troubleshooting and replacement if necessary.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this can be resolved easily.

 

Olivia

 

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