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Card reader

New Community Member

Card reader

I clicked the “get a free card reader” button and it’s still charging me, how do I get that reader for free?
6 REPLIES 6
Moderator

Re: Card reader

Hello @GuapLyfeCeo,

 

Thanks for reaching out! I wasn't able to find any current promotions offering free PayPal card readers. Here's a link to all the card readers we currently offer

 

Have a great day!

 

 - Jon K


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New Community Member

Re: Card reader

I found an offer! It says it expires 12/31/19 and I was charged for my reader. 

Moderator

Re: Card reader

Hi @debtoms,

 

Thank you so much for bringing this to our attention! If you are a new PayPal Here user, we'd be happy to work with you to see what happened. Please reach out to our support teams with this information so that we can take a look. Here are some options on how to do so:

 

Phone or email: Click on "Help & Contact" at the bottom of the PayPal website.

Facebook: www.facebook.com/paypal

Twitter: www.twitter.com/askpaypal

 

Thank you for working with us on this!

 

-Angela K

Contributor

Re: Card reader

Well, if the promo is not active, then it shouldn't still be offered.  I went into my account, added the Pay Here to my account and then was texted a link to download the app AND pick a free reader.  But when I put the reader into my account, it's full price. 😞

New Community Member

Re: Card reader

Same thing is happening to me!
New Community Member

Re: Card reader

I have the same issue. I found where it states the offer expires 12/31/19. https://www.paypal.com/us/webapps/mpp/credit-card-reader