Card reader is losing battery power even while it's plugged in
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My card reader has beed taking a long time to charge. After several hours, I got it up to 93%. But when I checked ½-hour later the battery power level had dropped to 84%. The card reader had been plugged into my computer the whole time, an my computer never went to sleep.
I also noticed that the status lights don't automatically go on when it's plugged in.
Is my card reader toast?
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Hi @CAGCT1,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. In this case, please get in touch with us at this number <removed> (https://www.paypal.com/us/webapps/mpp/credit-card-reader-how-to/chip-and-tap-reader)
I hope this helps.
Cristina
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