Card Reader never arrived (2 weeks so far), PayPal offers no way to contact them
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I ordered a card reader two weeks ago. I know things run slower in some cases, but the estimated arrival was supposed to be 2-3 days. I can’t reach a live person in PayPal support on the phone, and they keep sending me emails telling me to activate a reader which I DO NOT YET HAVE. As they provided no tracking number, I just want to know where the reader is, or if they need to send a new one. How can I do that, or get resolution to this? My PayPal business page offers no such help.
- Labels:
-
PayPal Here
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
this is a problem i'm facing too.
it took paypal 5 months to finally ship out a reader for me. and when it got to my post office, it was sent back to paypal. paypal received it back, and then sent out an empty package to me today with return labels LOL instructing me to send back. it is the stupidest thing i've seen.
from july 2020 until now...........i wonder what's next
i can't get anyone to help by email, or by phone. posted on the community forum today......we will see
based on this experience, i don't think i will ever use paypal for anything other than ebay purchases
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Zettle support in Merchant Products and Services Archives
- Help me win a Claim. in Managing Risk and Fraud Archives
- Paypal approves refund without proof or evidence? in Managing Risk and Fraud Archives
- Seller protection for click and collect in Managing Risk and Fraud Archives
- Been scammed for a £1200 chargeback! PAYPAL FRAUD! in Managing Risk and Fraud Archives