Billing Agreements API-set wrong agreement day, what can i do now for current customers

Ipula
Contributor
Contributor

Hi,

        we create a billing agreement and billing plan for our customers.In the plan we use 6 months recurring payments.but our agreement start date is wrong. It set to 6 months.Now Initial payment was made.But in case of our wrong agreement start date after 1st 6 months, payments will not be made.We manage to update the plan.After that email came from paypal, that  next payment will be in after 6 months.But current invoice not updated.

 

For example "I make a payment $199 with recurring payment $145... After 1st 6 months  recurring payment should be started but agreement started after 1st 6 months... but the payment amount is $0. below is a actual mail after done a payment

 

About your first payment:

Amount: $ 199USD

To: 247 Techies Limited

For:  Unlimited Tech Support - 1 Month - 1 PC - 1 Device-omp_rec

Profile ID: I-LYDPA7WT53J0

 

About the automatic payment you just set up:

 

Amount to be paid each time: $145 USD

Billing cycle: Monthly

Payments start: Jun 12, 2019

Pay with money from: Visa Debit Card XXXX-XXXX-XXXX-XXXX

 

Trial Period: 

 

Trial period amount: $0.00 USD

Billing cycle: Monthly

Start date: May 12, 2019

End date: Jun 12, 2019

 

Next payment detail:

 

Next payment due:May 12, 2019

Next payment amount: $0.00 USD

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