Auto return ignored

vibralogix
Contributor
Contributor

For the past week or so it appears that buyers are no longer returned to the URL specified in the Auto Return setting but instead to a default Paypal thank you page. This seems to affect some sellers accounts but not all (mine appears to be fine). Some of my clients who use Auto Return are seeing this issue and reported it to Paypal. Some get the response that they are aware of the issue and trying to fix it while others are told no problem exists (clearly it does). Is anyone else seeing this issue and how can we get a definitive answer from Paypal. Nothing os noted on the service status pages.

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1 REPLY 1

PrimeSound
Contributor
Contributor

Same issue here. Nothing has changed at my end. Have contacted PayPal twice regarding the problem but despite their '24 hour response time' have not received a reply.

 

Very frustrating and very disappointing that PayPal have not even responded to or acknowledged my emails.

 

 

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