As a merchant, I need to stop automatic renewal on one subscription

meetomatic
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I have a customer (I'm the merchant) that wants to stop automatic renewal of their subscription, but keep it to the next billing date. Does anyone have a good approach to this?

 

When I attempt to change the number of billing cycles to the current billing cycle, which ought to be a good solution, I get a message "Unable to update the profile" with no further explanation. 

 

This ought to be possible, somehow, I'd think. Any ideas? 

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