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We are a business, and swiped a credit card on location for a transaction from the customer. All good,
except we realized after he left, we under-charged him for a high ticket item. I understand how to do
a 'refund' of a purchase, but I wanted to know if there is a way to charge an additional amount to his card,
or send a money request or somehow get in contact just from his transaction? His name is unverified,
so probably does not have a paypal account, and it was charged to his Amex card successfully. My
invoice just states 'cleared' and a partial card number. Any suggestions? Thank you.
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Unfortunately you won't be able to charge the additional amount. Assuming this was a one time purchase, not a return customer and you didn't collect an email address, if you do have the customer's name that may be your only starting point.
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Unfortunately you won't be able to charge the additional amount. Assuming this was a one time purchase, not a return customer and you didn't collect an email address, if you do have the customer's name that may be your only starting point.
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