Accepting Card Payments

TraralgonFNC
Contributor
Contributor

Hello PayPal Community,

 

We have installed a button onto our website to accept payments for our major raffle.

Now the button works when users login into their PayPal account and pay with a linked bank account.

When they go to pay using PayPal account link to a card or the just entering their card details it is saying the payment declines, even when there is money on the card.

Why is this happening? 

 

Cheers,

 

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi TraralgonFNC,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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