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6 year old transaction ,

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New Community Member

6 year old transaction ,

Hi there Maybe someone might be able to give me some advise, ?

 

I had a buyer claim today 1-17-17 that they did not receive thier order from 12-28- 2011.

 

I used to purchase my shipping via paypal for my etsy sales at that time.

 

Can paypal help me out with trying to locate the transaction so I can find the tracking number fo rshipping ? i can only go back thru 2016

 

Thank you

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: 6 year old transaction ,

Try www.paypal.com/history and use the date range filter at the top.  Gees, 6 years, ain't that kinda late? Smiley Surprised


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

5 REPLIES 5
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Esteemed Advisor

Re: 6 year old transaction ,

Try www.paypal.com/history and use the date range filter at the top.  Gees, 6 years, ain't that kinda late? Smiley Surprised


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

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New Community Member

Re: 6 year old transaction ,

yes , it thought is was really strange ?

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New Community Member

Re: 6 year old transaction ,

hey , Thank You that worked I found the transaction BUT no shipping details , i must have purchased the postage at the post office and did not record the tracking number that, was dumb of me.

 

But thank you so much for the help ! Smiley Happy

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Esteemed Advisor

Re: 6 year old transaction ,

You're welcome.  Smiley Happy


Kudos & Solved are greatly appreciated. 🙂
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Contributor

Re: 6 year old transaction ,

I have a shipping request from a purchase 5 years ago. When I use the drop-down


@sharpiemarker wrote:

Try www.paypal.com/history and use the date range filter at the top.  Gees, 6 years, ain't that kinda late? Smiley Surprised



menu for the date search I can only go back to 2015, I need 2013.

Thanks!

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