$0.01 donation instead of real donation

[ptitorah]

Hi, for some reason, suppose someone donates $18, sometimes we get a notice that only $0.01 (one cent) was donated. Is there anyway to fix this?

[Anonymous_User]

You may want to contact Tech Support for assistance.   On this page at the bottom there's a link "Contact Support", on the next page you can login and submit a support ticket.