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whats happening ?

New Community Member

whats happening ?



I sold an item on ebay a few months ago. the customer payed straight away for the item.

I sent the item with tracking number.

I tracked the parcel until it was delivered and I was happy.

so about 3-4 weeks ago I had an email from paypal saying that the item was brought by accident and they put the money

on hold in my paypal which put me at minus money.


I have tried to contact the buyer to ask if I can help in anyway.

maybe sent the item back and I would of refunded them. but I am getting no reply.


I am stuck with minus money in my paypal and getting no answer from the buyer.

im afraid that paypal will refund the buyer and I will be out of pocket.


any ideas on this would be greatly appreciated 


thank you