refund issue

ekfisher
Contributor
Contributor

The recipient of a refund I sent (that has already been taken out of my bank account) claims she never received the money. So right now, we're both out $345. PayPal is not allowing me to file a resolution on this transaction. Help please. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ekfisher 

 

Tell them to read through this as refunds can take a while to process.

 

 

 https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete


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