no tracking number, buyer clai
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Am I protected by PayPals Seller Protection Plan if I shio with NO TRACKING? I have items I can send by regular Canada Post Mail for less then $1.50.
If I'm required to send the same item with a tracking number, the cheapest I can send the same item to the same address is $21.30. Any suggestions or ideas?
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Hi @seasickseagull,
Thank you for your post and welcome to the Community forum!
In general, in order to be covered under our Seller Protection policy, it is necessary for you to ship with a tracking number. Without this information, we would not be able to confirm when and where the item is delivered and, due to this, to cover you in case of claims or chargebacks. Here you can find more information on our Seller Protection policy.
I hope this helps!
Martina
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