help!!!!!

[wsubzero4u2]

i sold an iphone to a guy on offer up and he paid thru paypal. now the guy is trying to say that the phone is not a real iphone and he wants his money back and all that. wanna send me back the phone. but the phone i sent was in fact a real iphone. now the jerk is trying to send me the fake and get his money back. What should or can i do ????

[nevadasmith]

NO ONE but the two of you have seen the phone,so he will return the phone with tracking and you or Paypal will refund him in full.

iphones or any APPL products are high risk,prone to scam 

[kernowlass]

@wsubzero4u2

Has he actually opened a dispute?

Has it been escalated to a claim?

Have you put as much information in 'messages to the buyer' during the dispute phase in your defence?

Have paypal found in his favour and told him to return the phone?