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help

The buyer wants a refund because he said the goods are fake, but I have an invoice and it is 100% true. And I think the buyer will exchange the goods, but now the money is still in my account. What should I do now
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Esteemed Advisor

Re: help

@ericwang 

 

You can refuse a refund and let the buyer open a dispute, then provide as much information as possible to paypal and hope they find in your favour.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY 1
Esteemed Advisor

Re: help

@ericwang 

 

You can refuse a refund and let the buyer open a dispute, then provide as much information as possible to paypal and hope they find in your favour.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.