Hi , I sold an item that the buyer received and then found a cheaper price elsewhere and requested a return due to the reason that he found a better price, but my ad clearly stated no returns. So I declined the return request. The buyer then filed a claim on his card and now my funds are held on PayPal , I guess 10 days passed by before I could reply to the buyers claim, now it’s under review by PayPal. My question is: can i still dispute this transaction?
If he has done it directly via his card issuer ie a chargeback then you can respond with any information you feel may help and paypal will pass it on to the card issuer, but that card issuer makes the decision.
Advice is voluntary. Kudos / Solution appreciated.
