eBay package shipped to buyer. Buyer filed refund case.
Lpuras26
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-24-2020
12:25 PM
I shipped someone some car parts and the tracking info says delayed but will arrive later than expected. The buyer filed for a refund and I lost the money in paypal. As it sits I am out the money I asked for and the parts. Anyone know what should happen. I’ve sent buyer multiple apologies and tracking number pictures etc. if he accepts the parts does the money come back to me? I don’t want to be out of the parts, worst case I’d want them to ship back to me to resell. He told me in last message he shows paid on his end that’s all it shows. The money back guarantee helps return parts to the seller correct?
Labels:
- Labels:
-
Managing Disputes
-
Seller Protection
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- I believe I’m being scammed ? in Managing Risk and Fraud Archives
- Refunded buyer, and need package back in Managing Risk and Fraud Archives
- Buyer asked for refund after the package signed 5 months Should PayPal do so in Managing Risk and Fraud Archives
- how to open a closed case and prove to paypal we are not scammers in Managing Risk and Fraud Archives
- PayPal sided with scammer what do I do now ? in Managing Risk and Fraud Archives