United kingdom

shajaitkhan1976
New Community Member

Hi 

 

I sold an item on Ebay as described the buyer is claiming it wasn't even though I took pictures beforehand for proof. He sent pictures and clearly there was damage to the item Ebay has ruled in his favour but I am disputing this my PayPal balance is minus but does this mean PayPal has refunded Ebay even though there's no monet in the accounts or I have to transfer the amount to PayPal and they then refund it to Ebay. The amount in question is £2,500. EBay hasn't even asked me any questions or proof from me which makes me angry.

 

Thanks for any feedback 

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