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Unexpected Payment Received; Shipping Label Created

New Community Member

Unexpected Payment Received; Shipping Label Created

I received an unexpected payment today from someone I don't know.  While looking around my account I found a shipping label ready to be printed for this person, how would that even be real, I don't sell online.  When a payment is received, does it automatically create a shipping label?  None of this seems legit.

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Esteemed Advisor

Re: Unexpected Payment Received; Shipping Label Created

@Leslie2020 

 

Please contact customer service and have them investigate and check for unauthorized access:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂