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Unauthorised Refund

Contributor

Unauthorised Refund

Hi, so basically someone sent me some money at the beginning of December and 3 weeks later I have gone on to my PayPal to see that a refund has been sent back to the person however I did not do this. They said that It was a ‘PayPal error’ however is now refusing to send it back. Is it possible that the person phoned PayPal to get them to send it back?
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Contributor

Re: Unauthorised Refund

Even if paypal was phoned... I don't believe they have the authority to take any money out of your account whether it be to refund someone or in pay pal interest... But that's what happened to me. PayPal paid themselves for a so called violation investigation after living my money on hold for 180 days because they have simply mistaken my company and for a different company that are two totally different industries. So pay pal feels they are higher than the law. My advice.... File claims, call the corporate office and the Bancorp until someone gives you your money bacl