Stolen money

[L3g10n]

Someone took money from me by opening a case without my authorization for no reason other than to take my money after the main transaction was completed. They payed for a gift card, I sent them a gift card, and then 2 weeks after he opened 2 cases and took 90 dollars from me. Any help or tips on what to do?

[Javeed2020]

i had a similar problem turns out a kid used his parents credit card to buy a gift card so it was unauthorized and i had to return the payment.

[PayPal_Olivia]

Hi @L3g10n and @Javeed2020,

I'm sorry to hear that you lost cases that were opened by the victims of unauthorized transactions. Transactions that do not meet all the requirements of Seller Protection are, by their nature, at much higher risk of fraud. The requirements of Seller Protection are in place to help prevent fraud. Any transactions that do not meet the requirements are undertaken at the seller's own risk. The best defense against fraud is to understand the risks and consider declining to conduct transactions that do not meet the eligibility requirements.

I hope this information helps prevent losses in the future.

Olivia