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Sold Tickets to a stolen PayPal account

Member

Sold Tickets to a stolen PayPal account

I sold NFL tickets through the NFL site to someone who paid me via PayPal. That was Nov. 28 2018. I am now, today, investigated and it was found that the account I sold tickets to was stolen. So they used the account to buy the tickets with that account holders card, then probably sold the tickets (although no one showed up at the game because we sat behind the seats and they were empty). So now that account that bought my tickets on Nov. 28 got refunded the money (great, they should). So that’s good, but now I’m debited that amount. I thought I had some seller protection here? I had the listed on Craigslist but transferred the tickets once they sent it via PayPal through the Pittsburgh Steelers website. I sent an email to PayPal but haven’t heard back. I tired to call but could not get someone live. It was no small amount, almost $500..

3 REPLIES
Volunteer Advisor

Re: Sold Tickets to a stolen PayPal account

 

--duplicate post--

 


Kudos are greatly appreciated. Smiley Happy
Volunteer Advisor

Re: Sold Tickets to a stolen PayPal account

@zmaze906

 

I think you didn't get seller protection is because it is a digital good, not paper tickets sent with tracking number.

 

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#seller-protection


Kudos are greatly appreciated. Smiley Happy
Member

Re: Sold Tickets to a stolen PayPal account

So ridiculously! You can clearly see they were instantly sent through an official website. That’s a shame if they can’t wipe it.