Sold Tickets to a stolen PayPal account
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I sold NFL tickets through the NFL site to someone who paid me via PayPal. That was Nov. 28 2018. I am now, today, investigated and it was found that the account I sold tickets to was stolen. So they used the account to buy the tickets with that account holders card, then probably sold the tickets (although no one showed up at the game because we sat behind the seats and they were empty). So now that account that bought my tickets on Nov. 28 got refunded the money (great, they should). So that’s good, but now I’m debited that amount. I thought I had some seller protection here? I had the listed on Craigslist but transferred the tickets once they sent it via PayPal through the Pittsburgh Steelers website. I sent an email to PayPal but haven’t heard back. I tired to call but could not get someone live. It was no small amount, almost $500..
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Seller Protection
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I think you didn't get seller protection is because it is a digital good, not paper tickets sent with tracking number.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#seller-protection
Kudos & Solved are greatly appreciated. 🙂
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