@Billr20
What’s “Marketplace”? Facebook Marketplace? Has the person already told you the shipping address they want shipped to?
In order to be covered under seller protection, you must ship to the address that’s included on the PayPal payment with tracking. But honestly, I wouldn’t bother with these kinds of orders. At least not these days. It’s the era of the scammer.
In fact, I do not see the point of specifically telling you to ship to another address when shipping addresses can be edited/added during PayPal checkout and passed onto the payment itself and you just ship to it. I suspect that this ‘buyer’ does not want the shipping address of ill gotten gains to be on the payment itself and known to the real account owner.
Of course, this all could be innocent, but still, it’s suspicious behavior.
If you received the payment with the shipping address on the PayPal transaction details not being the address the person is asking you to ship to, you’d have to refund asking the ‘buyer’ to enter the right shipping address. And PayPal does not refund their paypal fee but here’s what you do:
Make a standard PayPal buy now button and when you get to Step 3: Customize Advanced Features section, put paymentaction=authorization into the “Add Advanced Variables” box. Then export the button as an email link for the ‘buyer’ to pay with.
What this does is the system initializes an authorization instead of an instant payment so you would be able to check if the shipping address is the same address the person is asking you to ship to before capturing payment. You can log onto your account to capture or void the authorization if the address is not a match without penalty.
Of course the ‘buyer’ can just send you the payment through the send money tab of their PayPal account even though you send the button link if they are crafty enough. In that case there would be a penalty in refunding.
It’s up to you from here on out. You can create the button link as prescribed and tell them to pay with this PayPal link and add the ‘ship to’ address they want during checkout and declare that you ship to the address that is on the payment only.
Kudos & Solved are greatly appreciated. 🙂
