Seller not responding

rohinimangla
Contributor
Contributor

Hi

I purchased a product from Jersey World. But dint get any confirmation or invoice. I mailed them but no response. I filed a dispute with PayPal but selected "UNAUTHORIZED PAYMENT" as dispute. The dispute was closed. It was not the case but "SUSPICIOUS SELLER". Now i want to open the dispute again but cant do so for the transaction. What to do? Please Help

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@rohinimangla 

 

Please contact customer service to change the reason of dispute to Item Not Received:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

 

Or contact via social media:

Facebook (India): https://www.facebook.com/PayPalIN/

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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