Seller information
Willy441
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Posted on
Jun-17-2020
09:02 AM
I made a purchase online for a swimming pool. When I got my paypal receipt the only reference was a payment to "Gangtou". No address, contact number, etc. Anyone have any experience with this
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16 REPLIES 16
Temp20201214bd
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Jun-21-2020
08:58 AM
I've been searching the internet for more information on Gangtou but I can find anything except for a city in China. I really hope this isn't a scam but that's how I'm feeling.
Lisasheffield
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Jun-22-2020
02:40 PM
The same thing happened to me, bought same item and charged by same PayPal account. Tried to contact phone number on website I purchased from but it is no longer in service.
zumi11
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Jun-22-2020
04:03 PM
Same here, unfortunately. I had been following the shipping info on the Shop app and even that has disappeared along with the website. I have disputed the transaction so I hope PayPal can help us out with a refund.
Good luck.
nelruys
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Jun-26-2020
07:34 AM
I disputed it as well. They denied my claim saying they have been in contact with the merchant. I appealed and asked how were they in contact. I too, tried both emails and the phone number with no response.
Khunt35
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Jun-24-2020
08:46 AM
Alikat86
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Jun-28-2020
11:06 AM
I also made a purchase yesterday and I’m in the same boat as everybody else. Definitely worried.
AlyBallard
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Jun-30-2020
07:15 AM
Same here. Ordered a outdoor camping chair on June 10th. Money was deducted from my checking account through PayPal and now I can’t find a website or any information about this “company”.
BritniC20
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Jul-03-2020
03:20 PM
PrincesDi
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Jul-08-2020
04:00 PM
Gangtou is a scam I called the FTC and reported them after I ordered a pool off of heyferrynow.com and had to go to my bank and get my 66 dollars back.K became suspicious after I didnt receive a tracking numberAnd the phone number and email was not legit
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