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Managing Disputes
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Seller Protection
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Deliveries in person are not covered by Seller protection unless the buyer paid by goods and services QR code. When a dispute or a chargeback is opened, PayPal deducts the money and holds it pending outcome of the case.
Ineligible items and transactions
Your sale is not eligible for coverage under PayPal’s Seller Protection program if:
- It involves an item that you deliver in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person by using a PayPal goods and services QR code.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#seller-protection
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
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Deliveries in person are not covered by Seller protection unless the buyer paid by goods and services QR code. When a dispute or a chargeback is opened, PayPal deducts the money and holds it pending outcome of the case.
Ineligible items and transactions
Your sale is not eligible for coverage under PayPal’s Seller Protection program if:
- It involves an item that you deliver in person, including in connection with a payment made in your physical store, unless the buyer paid for the transaction in person by using a PayPal goods and services QR code.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#seller-protection
Kudos & Solved are greatly appreciated. 🙂
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