Scammed by buyer online course

[alex726]

Hi,

I offer a course. I mention on my enrolment page and in the terms and conditions that i do not offer refunds.

the person took the course and opened a case on paypal. 

She then agreed to go back to the course and work but did not remove her complain on paypal.

I do not want to pay and even if paypal says shes right, how can I report this person???

Many thanks