I got scammed by this web site <deleted> . Ordered 3 pairs of shoes. The only communication I received was an email from PayPal Service . com . The email said that money would be withdraw-ed after receiving confirmation of shipping. Also it had listed the 3 names of the products ordered.
Once I saw that a payment from PayPal was subtracted, without confirmation of shipping from the merchant, I intermediately got concerned. Researched and found several postings about the same case. Called PayPal and open a case.
PayPal, contacted the merchant. then PayPal, not the merchant, sent me a shipping confirmation. Still no order receipt!. I waited and received one pair of cheap paper like sandal! They advertised their shoes to be the best shoes for your feet... well, the sandals received are more the brick sandals!
Then I contacted the merchant... on Friday 8/16, about the rest of the shipment and copied PayPal service,. Two pairs missing. In the mean time, PayPal, closed the case. Still no answer from the merchant, and received an automatic response from PayPal service. Today I contacted PayPal to reopen the case. Now I have to wait 10 days or so, for the whole process to go around.
I honestly do not understand... if PayPal KNOWS AS A FACT, that <deleted> is a fraudulent email address/account/website... Why is PayPal allowing them to do business with PayPal ? Why is PayPal putting us, customers at risk by allowing these types of accounts to be open?
PayPal MUST define a process to check veracity/validity of merchants... and protect us.
I do not trust the PayPal process.. having so many cases, why do they have to wait and wait 10 days, and contact the merchants... The merchants are also learning the PayPal process...and finding ways around to be in compliance... so they keep fooling the system. This got to stop!
I also have to say, that the two PayPal agents on the phone have been very patient and helful with me, when I call. They put me at easy and assure me that all will be o.k.
Thanks.
