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Refund

New Community Member

Refund

Hello, what is the policy if I buy a ticket for an music event through someone on Facebook via PayPal and the they do not send the ticket to me. Will PayPal refund me?

2 REPLIES 2
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Member

Re: Refund

Yes, tickets should be covered by buyer protection.

I strongly recommend you either way to read about buyer protection chapter 13 here: https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full#r013

It does not take long time reading it, and got great information.

Volunteer Advisor

Re: Refund

@Zdarr 

 

Tickets 'may' be covered for non receipt but may be more difficult to prove 'not as described'.

However they won't be covered if they are e-tickets only if they are physical tickets sent in the post.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.