Refund without proofs

Twepz
Contributor
Contributor

Hello!

Today i sold a GTA5 account on ebay before i sent the account i checked it everything was fine i sent account for buyer, and after like 10-20 minutes he text's me that the account is not working (he said that he didn't even log in) and i recived email where i saw that my account data was changed.

So he open dispute on paypal where was no proof's only text's like - Account not working, I didn't recive anythink, Bad seller and other like that, about email (my proof) i forgot and just typed that he is lying and started to looking for proof's and when i open dispute it was already refunded to the buyer and now i have 2 problems 

1.Bad feedback still on ebay account (i have only 3 feedback so for me it's problem)

2.I don't have account and money now

 

How can i open dispute again or somethink like that?

Please Help!

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kernowlass
Esteemed Advisor
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@Twepz 

 

How about you go read up on seller protection?


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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Twepz 

 

Sellers can't open disputes against buyers, if you lost the dispute and the buyer was refunded then sadly nothing you can do about it.

There is 0 seller protection for virtual / digital items, you can sell them of course but at your own risk.


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Twepz
Contributor
Contributor

Sorry, you mean everybody can just buy digital item's and just say that buyer lie's and easily refund ?

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Twepz 

 

How about you go read up on seller protection?


Advice is voluntary.
Kudos / Solution appreciated.
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